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Claims Tasks

The sponsor claim status determines which actions you can take on the claim.

Status

View

Edit

Delete

Revise

Errors

Y

Y

Y

 

Complete

Y

Y

Y

 

Pending Submission

Y

Y

Y

 

Pending Approval

Y

 

 

 

Approved

Y

 

 

 

Paid

Y

 

 

Y

What Does the Status Tell Me?

The current status of a claim determines the action you must take to reach the Paid status.

Status

Action Required to Submit a Claim

Errors

Edit the form and correct all data input errors using the error messages. Submit the corrected claim.

Complete

No action required on the site claim.

You must submit the sponsor claim (claim summary) to submit the site claims.

Pending Submission

Edit the claim and check the payment checkbox. Submit the claim.

Pending Approval

No action required.

Your organization cannot change claims in this status.

If your state agency automatically approves claims from your organization, the CNPweb never assigns the Pending Approval status to your claims.

Approved

No action required.

Your organization cannot take any action on a claim with the Approved status.

Paid

No action required.

Your organization cannot edit a paid claim. If you need to submit a claim adjustment, you must revise the paid claim.

Related Topic

Sponsor Summary - Claims Page

Related Tasks

Submit a Reimbursement Claim (Online Form)

Submit a Reimbursement Claim (Upload File)

Correct Claim Input Errors (Online Form)

Correct Claim Input Errors (Upload File)

Edit a Claim

Activity 4: Revise Claims

View a Claim

Delete a Claim

See Also

Claims Basics

Claims Options

Original and Revised Claims

Processing One-Time Exceptions

Claims Statuses

Claim Revisions