Correct Claim Input Errors (Online Form)
Each time you submit a School Nutrition Program claim, the CNPweb reviews it for errors. The CNPweb cannot submit a claim that contains errors to the state agency for approval.
If you receive the Errors Detected message, you can choose to correct the errors immediately, or you can return to the CNPweb later.
Correct Errors Immediately
To open a claim that contains input errors immediately after attempting to submit it:
- At the post confirmation page, click to open the claim listing page.
The CNPweb displays the Sponsor Summary - Claims page.
- Locate the claim with the error.
- Click Edit.
The CNPweb displays the claim form with error messages visible.
- Correct all errors on the form and resubmit it.
- Repeat this process until you resolve all errors.
Correct Errors Later
If you cannot resolve the input errors at the time you submit the claim with errors, you can open the claim later.
To open a claim that contains input errors later:
Display the Sponsor Summary - Claims page.- Click the Applications menu.
- Click Sponsor Summary.
The CNPweb displays the Sponsor Summary - Packet page.
- Click the Claims tab.
The CNPweb displays the Sponsor Summary - Claims page.
- Locate the claim month you need to edit.
- Click the folder plus sign to display the list of sites for the claim month.
- Locate the claim with the Errors status.
- Click Edit.
The CNPweb displays the Sponsor Claim with error messages visible.
- Correct all errors on the form and resubmit it.
- Repeat this process until you resolve all errors.
Notes:
- Use the validation messages on the form to correct the input errors.
- You must submit all new claims within the 60 days of the close of the claim month, with one exception allowed every 36 months.
- If the Edit option is not available, you cannot change the claim. For more information, see Claims Tasks.
- The CNPweb uses yellow highlighting to show changes on the form.
Related Topics
Claims Basics
Input Errors
Claims Statuses
Sponsor Summary - Claims Page